Privacy Policy

euphorialint Financial Services

Last updated: 15 March 2025

Introduction and Our Commitment

At euphorialint, we understand that your privacy is fundamental to building trust in our budget prioritization platform. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information when you use our services at euphorialint.com.

We're committed to transparency about our data practices and ensuring you maintain control over your personal information. This policy complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and reflects our dedication to responsible data stewardship.

We believe privacy is a fundamental right, not a privilege. Every decision we make about data handling is guided by this principle.

Information We Collect

We collect information in several ways to provide and improve our budget prioritization services. Understanding what we collect helps you make informed decisions about using our platform.

Personal Information You Provide

  • Account registration details including name, email address, and phone number
  • Financial information such as income ranges, expense categories, and budget goals
  • Communication preferences and contact information
  • Support inquiries and feedback you submit to our team
  • Survey responses and feedback about our services

Automatically Collected Information

  • Device information including IP address, browser type, and operating system
  • Usage patterns and interaction data with our platform features
  • Session duration, page views, and navigation paths
  • Technical performance data to help us improve service reliability
  • Location data based on IP address for service optimization

How We Use Your Information

Your information helps us deliver personalized budget prioritization tools and continuously improve our services. We're thoughtful about how we use your data and always aim to provide clear value in return.

Purpose Information Used Legal Basis
Service Delivery Account details, financial preferences Contract performance
Platform Improvement Usage data, feedback, technical metrics Legitimate interests
Customer Support Contact information, support inquiries Contract performance
Security & Fraud Prevention Device data, usage patterns Legitimate interests

We also use aggregated, anonymized data to understand broader usage trends and improve our budget prioritization algorithms. This helps us serve all users better without compromising individual privacy.

Data Sharing and Third-Party Relationships

We maintain strict controls over how your information is shared and work only with trusted partners who meet our privacy and security standards. We never sell your personal information to third parties.

When We Share Information

  • With service providers who help us operate our platform (cloud hosting, payment processing, analytics)
  • When required by law or to respond to valid legal requests
  • To protect our rights, property, or safety, or that of our users
  • In connection with a business merger, acquisition, or asset sale (with notice to users)
  • With your explicit consent for specific purposes

All third-party partners must agree to strict data protection requirements and are regularly audited for compliance with our privacy standards.

Your Privacy Rights and Controls

Under Australian privacy law, you have several rights regarding your personal information. We've designed our systems to make exercising these rights straightforward and accessible.

Your Rights Include

  • Access: Request copies of personal information we hold about you
  • Correction: Update or correct inaccurate personal information
  • Deletion: Request removal of your personal information (subject to legal requirements)
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to certain types of data processing
  • Restriction: Limit how we process your information in specific circumstances

To exercise any of these rights, contact our privacy team using the details provided at the end of this policy. We aim to respond to all requests within 30 days and will guide you through the process step by step.

Data Security and Protection Measures

Protecting your information is one of our highest priorities. We implement multiple layers of security controls and regularly review our practices to stay ahead of emerging threats.

Technical Safeguards

  • End-to-end encryption for data transmission and storage
  • Multi-factor authentication for account access
  • Regular security audits and penetration testing
  • Automated threat detection and response systems
  • Secure data centers with physical access controls

Operational Protections

  • Staff privacy and security training programs
  • Background checks for employees with data access
  • Principle of least privilege for data access
  • Regular privacy impact assessments
  • Incident response procedures and breach notification protocols

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Our retention practices balance service quality with privacy protection.

Data Type Retention Period Deletion Process
Account Information Until account closure + 2 years Secure deletion with verification
Financial Data Until account closure + 7 years Encrypted archival then deletion
Usage Analytics 3 years from collection Automated purge process
Support Communications 5 years from resolution Manual review then deletion

When we delete your information, we use secure deletion methods that make recovery technically infeasible. Some information may be retained in anonymized form for statistical analysis and service improvement.

International Data Transfers

While our primary operations are based in Australia, we may transfer your data internationally to trusted service providers who help us deliver our budget prioritization platform. All international transfers are protected by appropriate safeguards.

We ensure all international data transfers comply with Australian privacy law and include contractual protections equivalent to Australian Privacy Principles.

Countries we may transfer data to include the United States (for cloud infrastructure), Ireland (for analytics services), and Singapore (for customer support). We regularly review the privacy frameworks in these jurisdictions to ensure continued protection.

Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through your registered email address and provide a clear summary of what's changed.

We encourage you to review this policy periodically to stay informed about how we protect your information. The "last updated" date at the top of this policy indicates when the most recent changes were made.

For major changes that affect how we use your personal information, we'll seek your consent before implementing the changes or provide you with options to opt out of new uses.

Privacy Contact Information

For any privacy-related questions, concerns, or requests, please contact our dedicated privacy team:

Email: privacy@euphorialint.com

Phone: +61884107020

Post: Privacy Officer
Level 11/258 Little Bourke St
Melbourne VIC 3000
Australia

We aim to respond to all privacy inquiries within 5 business days and will work with you to resolve any concerns promptly and fairly.